Quotes: A Negotiation Tool for Industrial E-Procurement

نویسندگان

  • Antonio Reyes-Moro
  • Juan A. Rodríguez-Aguilar
  • Maite López-Sánchez
  • Jesús Cerquides
  • D. Gutierrez-Magallanes
چکیده

The sourcing process of multiple goods or services usually involves complex negotiation (via telephone, fax, etc) that includes discussion of product features as well as quality, service and availability issues. Currently, this is a high-cost process due to the scarce use of tools that streamline this communication and assist purchasing managers’ decisionmaking. With the advent of internet-based technologies, it becomes feasible the idea of an affordable tool that enables to maintain an assisted, fluid, on-line dialog at virtually no cost and wherever your providers are. Consequently, several commercial systems to support on-line negotiations become available. However there is still a need that these systems incorporate effective decision support techniques. This article presents Quotes as iSOCO’s e-solution for strategic sourcing that incorporates Artificial Intelligence (AI) based techniques that successfully address previous limitations within a single and coherent framework

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تاریخ انتشار 2002